Privacy Policy

Last updated: 18 October 2026

Who we are

This website (docmetis.com) is operated by DocMetis, the team behind PrismIQ. In this policy, "we", "us" and "our" refer to DocMetis. Questions about this policy can be sent to hello@docmetis.com.

Information we collect

Information you give us: when you book a demo, request a document assessment or contact us, we collect the details you enter, such as your name, company, work email, job title, country, industry, document volumes, systems you use and any message you write.

Documents you upload: if you use the Try PrismIQ page, the file you upload is sent to an AI model to produce the extraction result shown on screen.

Usage and advertising data: we use Google Analytics, Google Tag Manager, Google Ads conversion tracking and Ahrefs Web Analytics to understand how visitors find and use the site. These tools may set cookies and collect information such as pages visited, device and browser type, approximate location and the ad or link that brought you here (for example UTM parameters or a Google click ID).

How we use information

To respond to your enquiry, arrange demos and assessments, and follow up about PrismIQ.

To prioritise and route enquiries to the right person on our team.

To measure and improve our website and advertising, including knowing which campaigns lead to enquiries.

To process documents you choose to upload on the Try PrismIQ page and show you the result.

Sharing

We do not sell your personal information. We share it only with service providers that help us run the website, store enquiries, process document uploads and measure advertising (such as Google and our hosting and AI providers), and only as needed for those purposes, or where required by law.

Retention

We keep enquiry details for as long as needed to respond to you and manage our business relationship, unless you ask us to delete them sooner.

Your choices

You can ask us to access, correct or delete the personal information you have submitted by emailing hello@docmetis.com.

You can block or delete cookies in your browser settings, and manage Google ad personalisation at adssettings.google.com.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact

hello@docmetis.com